I'm a really new laser user.
I installed MONCHA 2.5.2 on Windows XP (running on INTEL MAC POWERBOOK PRO by PARALLEL). When launched all moncha windows are empty and when trying to load a workspace or anything the message is: "Can't load workspace".
No way to load any effect or workspace.
Any suggestion?
The ILDA device is recognized but I have no effect.
A serial cable to connect ILDA-USB device and laser is OK or I have to use an ILDA cable if different?

Thanks a lot in advance

paolo

That's strange, you're the first user reporting such problem. Have you also tried load workspace manually using File->Load workspace?

Michal

yes... I tried but the result is always the same...
By Moncha draw I verified that the hardware works...
I really can't understand why Moncha doesn't load anything...

paolo

Paolo, could you please send us MonchaLog.txt file? Please start your Moncha, try to load workspace using File->Load workspace. After you receive error message, close Moncha software and locate that file.

It is located in:

c:\Documents and Settings\YOUR USER NAME\Local Settings\Application Data\Showtacle\Moncha\

Please send it to our company email info@showtacle.com.

Thank you,
Michal

Michail,
here MonchaLog.txt
I tried uninstalling, reinstalling...
Nothing to do.
Thank you again and a lot

paolo

*links disabled by administrator*

Can't download it unfortunately - could you please send to our company email?

Michal